Below are some of are common questions about the products
How can I verify if the sunglasses are genuinely made from Acetate material?
Authenticity is important to us, and we take pride in providing high-quality products. You can look for specific characteristics indicative of Acetate, such as its lightweight yet durable nature, vibrant colors, and unique translucent patterns visible all over the frame or under close inspection especially in the nose pads.
How can I determine if the sunglasses are polarized?
Polarized sunglasses are designed to reduce glare and enhance clarity, making them ideal for various outdoor activities.
To verify if your sunglasses are polarized, you can perform a simple test. Hold the sunglasses in front of a reflective surface such as Monitor with white screen background and tilt them back and forth between 0° and 90° angles, they'll darken as you rotate them which means a significant reduction in glare or reflections.
How can I determine if the sunglasses are UV400 protected?
While there are specialized instruments to measure UV protection, there's a simple test you can conduct at home. Hold the sunglasses up to a bright light source, such as the sun or a lamp. If the lenses are indeed UV400 protected, they should appear dark or nearly opaque, as they effectively block out the majority of visible light. Additionally, ensure that the lenses do not allow any significant light transmission, especially in the UV spectrum.
Below are some of are common questions about orders
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, e-wallets, and over-the-counter transactions. Our partnership with PayMongo, a trusted payment gateway, enables us to securely process payments through various channels.
How do I know if my order is confirmed?
You will receive an email confirmation shortly after placing your order. This email will include important information such as your order number, items purchased, billing and shipping details, and estimated delivery timeframe.
Can I change my shipping address after my order is placed?
If your order has not yet been processed for shipment, there's a possibility we can update the shipping address. However, if the order has already been dispatched, we recommend contacting the courier directly to explore potential redirection options. Please note that additional charges or delays may apply for address changes post-shipment.
Below are some common questions about shipping, returns, and exchanges
When will my order be shipped?
We typically process and ship orders within 1-2 business days from the date of purchase.
Shipping times can vary based on factors such as location and courier services. Generally, customers can expect to receive their orders within 3-7 business days from the date of shipment.
We provide tracking information for all orders. Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the delivery status of your package.
What is your return policy?
We want you to be completely satisfied with your purchase. All items are inspected through our stringent quality control measures to ensure the highest of quality before being sent to you, however if you find a fault with any item please contact us immediately.
If an incorrect item is received in your parcel, please contact us within 7 days for this to be rectified.
Do you ship internationally?
While we are always evaluating our services, at present, there is no offers for shipping beyond the Philippines. Any updates or changes to our shipping policies will be communicated through our official channels.